Privacy Policy

Last Updated: 28 Feb 2026

1) Introduction

This Privacy Policy explains how Maiga Markets (“Maiga,” “we,” “us”) collects, uses, shares, and protects information when you use our Services (website, app, and related features).

2) Who this Policy applies to

This Policy applies to information we collect when you:

• browse Maiga Markets

• connect a wallet (if supported)

• deposit or withdraw

• place positions

• contact support

• participate in campaigns or promotions

3) Information we collect

We may collect information in three ways: (A) directly from you, (B) automatically, and (C) from third parties.

A) Information you provide

Depending on features you use, you may provide:

• email address / contact details (if you create an account or contact support)

• identity verification details (if required for compliance or card/fiat rails)

• support messages and attachments you send to us

B) Information collected automatically

When you use the Services, we may collect:

• IP address

• browser/device type

• pages you view and usage data

• approximate location data (e.g., region/country)

• time zone and language settings

C) Wallet and transaction information

If you connect a wallet or interact with blockchain functions, we may collect:

• public wallet address(es)

• transaction hashes and on-chain activity related to Maiga Markets

• market participation history (positions, settlements, refunds)

Public blockchain data may be visible to anyone on-chain. Maiga does not control public blockchain explorers.

D) Payment information (if applicable)

If Maiga supports card/fiat payments, payment processing is typically handled by third-party providers. We may receive limited metadata (e.g., payment status), while sensitive card/bank data is handled by the provider under their own policy.

4) How we use your information

We use information to:

• provide and operate Maiga Markets

• process deposits/withdrawals (where applicable)

• settle markets and handle refunds/disputes

• prevent fraud, abuse, and security incidents

• comply with legal and regulatory obligations

• improve product experience (analytics, debugging, performance)

• communicate updates and important notices (not spam)

5) Cookies and tracking technologies

We use cookies and similar technologies (“Cookies”) to:

• remember preferences

• enable key site features

• measure performance and usage

• reduce fraud and improve security

You can disable cookies in your browser settings, but parts of the Services may not function properly.

6) Sharing and disclosure

We may share information with:

• service providers (hosting, analytics, security)

• compliance vendors (identity verification) if required

• payment providers (for card/fiat features)

• data providers (only as needed for service operation)

• law enforcement or authorities if legally required

We do not sell your personal information in the ordinary consumer-data sense.

7) Data retention

We retain information only as long as necessary to:

• operate the Services

• meet legal obligations

• enforce our Terms

• resolve disputes and support requests

8) Security

We use reasonable administrative and technical safeguards to protect information. However, no system is 100% secure, and you are responsible for securing your devices, accounts, and wallets.

9) International transfers

If Maiga operates globally, information may be processed in countries different from yours. We take reasonable steps to protect data in transit and at rest.

10) Your rights and choices

Depending on your location, you may have rights to:

• access or correct your personal information

• request deletion (subject to legal retention requirements)

• object to certain processing

• opt out of non-essential communications

To exercise rights, contact [[email protected]].

11) Children’s privacy (Under 18)

Maiga Markets is not intended for anyone under 18. We do not knowingly collect personal information from individuals under 18. If we learn we have collected such data, we will delete it unless legally required to retain it.

12) Changes to this Policy

We may update this Policy from time to time. Updates will be posted with a new “Last Updated” date. Continued use means you accept the updated Policy.

13) Contact

Questions or requests: [email protected]